The FaceWithMe blog
What is sovereign video conferencing? A plain guide
Sovereign video conferencing means your calls stay under EU law and EU control. Four levels to check: company, hosting, infrastructure and recordings.
EU alternative to Zoom for customer video calls (2026)
EU alternatives to Zoom for calls with customers: what to check, how EU data residency works on Zoom, and when an EU company fits better.
GDPR and video calls: a 7-point checklist
Seven things to check before using video calls with customers under GDPR: hosting, vendor, DPA, consent, recording, retention and access.
The US CLOUD Act and your video calls, explained simply
What the US CLOUD Act is, why it matters for video calls with EU customers, and how to reduce the risk by picking an EU vendor.
Video calls with customers, no download needed
How to start a video call with a customer that works in the browser: send a link or QR code, no app and no account. Tips for smooth calls.
Recording video calls under GDPR: what to do
Can you record customer video calls in the EU? Lawful basis, telling customers, where recordings are stored and how long to keep them.
Video calls for insurance claims: see the damage live
How insurers use video calls to inspect damage live, take snapshots from the customer’s phone and settle claims faster, with EU hosting.
How much does video call software cost in 2026?
Public 2026 prices for Zoom, Microsoft Teams, Google Meet, Whereby and Jitsi, and what to watch for: recording, EU hosting and billing terms.
How to add video calls to your customer service in 5 steps
Five steps to add video calls to customer support: pick the calls, set up agents, decide on recording, write a short script, and measure results.